About Us
From office cleaning, to building cleaning, facility cleaning and more, we strive to be your first and last choice in commercial cleaning. Headed by Sarah Morrison as your main point of contact, Sarah has owned and operated your local Master Care Janitorial franchise since 2018. We provide professional commercial cleaning services for a wide variety of business types within the BC Interior and Okanagan areas. We also work with builders and developers to bring their newly built projects to a clean move-in ready state with our detail orientated post construction cleaning service. We pride ourselves in delivering as expected and on-time! Our customers know that they can always count on our award winning service.
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Why Us?
Our excellent communication is key and we always deliver as we say we will. From the beginning, you will receive a quote that is free, accurate and without any obligation. With Master Care, we are confident in our capabiities to provide our customers with dependable cleaning services that they can count on. By working hard to continually earn your business, we don't need to lock our customers into long-term contracts, you may cancel at any time with 30-days notice.
Have the peace of mind in knowing that you have experienced cleaning professionals taking care of your cleaning with the utmost of care. Our customers appreciate the familiarity of having the same insured and boned cleaning professionals cleaning for them.
We routinely carry out inspections to ensure cleaning consistency. Our customers are always more than welcome to contact us directly at any time. There's no office call centre, you will have our direct number to reach us when you need too. You can always expect prompt, clear, concise, communication - just another notable aspect that makes working with us enjoyable.
We Care!
We care a great deal about our customers and the communities we serve within. We have proudly contributed to the Basics for Babies initiative during the Christmas season, helped build a Pavilion within a community park, sponsored a cat condo at the SPCA with a $2,000 donation and we are currently sponsoring a local community basketball team.
Customer Testimonials
"I highly recommend Master Care to any business with cleaning needs. We have been beyond satisfied. They are great communicators, knowledgeable, kind and efficient."
"I have been a customer of Master Care Janitorial since 2019. Beforehand, we have had a number of other janitorial companies coming through our doors. None met my expectations. Dental industry demands better cleaning than other businesses. Master Care Janitorial has surpassed my expectations and working with them has been very easy."
"It has been a pleasure to have Master Care cleaning our centre. We are a non-profit that spends our money wisely and Master Care has proven to be a great choice. The health and wellbeing of our clients and staff is extremely important to us and we thank Master Care doing an exceptional job."
"We were very pleased with the cleaning of our office. Cleaners are always on time and have done an excellent job, despite the fact that they had to work while all of us are in the offices. They were unintrusive, efficient and pleasant in nature. We highly recommend Master Care to anyone needing a scheduled office cleaning service. Thanks for being so responsive to our needs and for scheduling the cleaning of our offices to best fit our needs, which changed from time to time as the election progressed."
"We had our fair share of issues trying to find a consistent cleaning service and that all changed in 2019 when we had the pleasure of being introduced to Sarah Morrison of Master Care. The level of professionalism and trust has exceeded all expectations. Every day we can come to work and be proud of our property and the cleanliness that Master Care provides. We are pleased to say that Master Care is part of the Highstreet Ventures family."
"Master Care performed various cleaning tasks throughout our Kamloops, BC facility of over 60,000 sq/ft effectively, efficiently, and exceeded our expectations. In addition, Master Care provided thorough disinfection services via electrostatic spray that provided our staff and management considerable peace of mind to allow us to maintain our standard working schedule safely and without disruption. Over the course of our relationship, we’ve also benefited greatly from their clear and concise communication. We thank Master Care for their services and highly recommend them to other companies seeking professional cleaning services for either an office or industrial setting."
"The Master Care crew does a great job. They communicate very well with us. They just did a deep clean on our floors and the result is beautiful! Love a clean, shiny floor!"
"We always appreciate the quick response and action provided. Even on short notice, they make it work. They have provided us with a variety of cleaning services and all have been done efficiently and with great attention to detail. We are very happy with the service received and look forward to continuing to work together in the future!"
"Master Care Janitorial is the best company we have ever worked with. Very professional and truly amazing team, that cares about your workspace. Great communication, easygoing team members. We appreciate your help and your services!"
"Master Care has us covered for all of our janitorial needs. Prompt, professional and always thinking of their customers first."
"It's a great experience with Master Care Janitorial. They are professional, prompt, and attentive to our needs. Their team of cleaners are efficient and friendly. I highly recommend their services. Thank you, Master Care Janitorial, for your excellent work!"
"Very happy with the cleaning services of Master Care. Professional to deal with, quality cleans, and great ongoing communication/support as needed."
"The Master Care Team does a great job looking after our business when our longtime Janitor is on holidays."
"Master Care cleans our office weekly and we've had no complaints. Invoicing is simple. Communication is prompt. Highly recommend!"
"Master Care provides the best service and communication! The cleaning teams take pride in what they do, and if something is not right Master Care will take care of it ASAP. Rates are very reasonable."
"The team at Master Care Janitorial have been awesome. We have used them for thorough disinfection sprays of the property during Covid and Cold seasons. Professional, prompt, and friendly. Highly recommend!"
"Master Care has been cleaning our office for over a year now and they always show up on time and provide a clean and professional work space for us. I would recommend them for any business."
"Master Care has been great and always welcome feedback. They have been very receptive to our needs as a business to provide a clean and professional work space. Sarah our account manager has been excellent as well! Would definitely recommend Master Care Janitorial."
"Fantastic Company, very accommodating and our office has never been cleaner. Highly recommend."
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